Template notice: This is a starting template, not legal advice. Have a lawyer review and adapt it to your business and country before you rely on it.

Monthly plans can be cancelled at any time and are not refunded for partial months. If you were charged by mistake or the service was unusable because of a fault on our side, contact us within 14 days and we will make it right.

SMS credit packs are refundable while unused, within 14 days of purchase.